Common Questions

 

For support questions please see our help and support section, which includes a video demonstration of how to change cartridges.

 

Q. Does it really not smell?

Q. How much money can I save?

Q. Why choose the NJOY?

Q. Where can I use this?

Q. What does it taste of?

Q. What strength shall I start on?

Q. How long does a cartridge last?

Q. Is it really a safe product?

Q. Can it help smokers quit?

Q. Where does the smoke come from?

Q. What ingredients are used in the electronic cigarette?

Q. How long is the electronic cigarette?

Q. How much does the electronic cigarette weigh?

Q. Do your e-cigarettes have buttons?

Q. I still have more questions!

A. Never fear! We are extremely approachable and friendly. Just drop us an email on support@ecigarettedirect.co.uk or give Jean or James a bell on 01792 391223 (office hours please!)

Warning: You may find your question on here shorly after asking it!