Your Questions Answered!

The Smoker's Angel holding a large, red question mark.

Also see our ECigarette Academy for indepth tutorials, guides and videos on all aspects of electronic cigarettes and videos. 

Kits and Cartridges

Q. Why choose the Smoker's HALO?

Q. Which kit should I choose?

Q. What's the difference between the different cartridges?

Q. What strength should I start on?

Q. How long does a cartridge last?

Q. How much does the electronic cigarette weigh?

Q. How long is the electronic cigarette?

Q. What flavour refills can I vape?


Q. How long do your batteries last?

Q. What colour batteries do you sell?


Q. Is it really just like smoking?

Q. Does it really not smell?

Q. Where can I use this?

Q. What does it taste of?


Q. Health and Safety

Q. Can the electronic cigarette help me quit?

Q. Is there any danger of passive smoking?

Q. What ingredients are used in the electronic cigarette?


Q. How long will my order take to arrive?


Q. How much money can I save?

Q. Where does the smoke come from?

Q. Do you have any discount codes I can use?

Q. Is the electronic cigarette legal to use indoors or at work?




Q. I still have more questions!

A. Never fear! We are extremely approachable and friendly. Just drop us an email on [email protected] or give our customer service team a call on 01792 852843.

Warning: You may find your question on here shortly after asking it :)



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