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The lower resistance on the Turbo-S coils (a choice of 0.42 ohms or 0.7 ohms) means that they will produce more vapour than the regular 1ohm coils. The pay-off is battery life, as lower resistance coils require more pay off, but you will probably find the improved performance makes it worth it. For maximum vapour choose the 0.42 ohm coil.
As with all SubOhm coils (that refers to coils with a resistance of less than one ohm) it’s even more important to ensure the coil is properly primed. See below for instructions on how to prime your coil.
Direct to Lung Coils
The Jac Turbo S-Coils are direct-to-lung coils.
DTL, or direct to lung vaping, refers to inhaling the vapour directly into your lungs without pausing to hold it into your mouth. The image below shows the difference between Direct to Lung and Mouth to Lung is shown in the image below - alternatively you can read a fuller explanation on our blog here: Mouth to Lung v. Direct to Lung - what’s the difference?
Preparing Your Coil
As with all coils, it’s a good idea to prime the coil first. This helps extend the life of the coil and minimises the risks of the coil burning. Priming is even more important with mouth to lung coils such as the Turbo-S Coils because of the lower resistance of the coil.
- Drip two drops of e-liquid into the holes on either side of the coil.
- Drip two drops of e-liquid in through the center of your coil.
- After adding e-liquid to your tank, allow it to soak around ten minutes. You can also prime the tank by taking 2 or 3 puffs (without pressing the fire button) prior to usage.
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- 5 x Turbo S-Coils
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At E-Cigarette Direct we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Charging Equipment
Your charger comes with a 12 month warranty.
Batteries
All mods and batteries are under warranty for three months.
Clearomisers/Tanks
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please see our full warranty information for further details.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can cover a free delivery charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
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Hassle Free Returns plus Free Delivery On Orders Over £15
Delivery Prices and Speeds
Due to the current Covid-19 pandemic, Royal Mail are dealing with both huge demand and staff shortages. Our postal workers are doing a tremendous job despite this, but please be aware that from time to time deliveries may take a little longer than usual.
Option Price Speed Features Royal Mail 24 £2.99 or FREE for orders over £15 1-7 working days if purchase completed before 4pm.
Parcels ship Monday - Friday excluding bank holidays. 95% of orders arrive next day.- Orders over £100.00 are sent Royal Mail Tracked 24 and require a signature.
Royal Mail Tracked 24 £4.99 or £1.99 for orders between £15 to £100 or FREE for orders over £100 Next working day.
Parcels ship Monday - Friday excluding bank holidays.- Tracked - signature required.
Unfortunately, we can no longer deliver to EU addresses outside the UK due to new EU regulations. Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!)
Just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or contact us on chat.
When can I make a return?
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When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
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You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions.
Not in the UK?
You can see the full list of countries we deliver to here.
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HOW TO MAXIMISE THE LIFE OF YOUR COILS
Coils don't last forever, but by taking a few easy steps you can often extend their life!
Always allow your e-liquid to soak into your coil for at least five minutes before using it. This will help prevent your coil from burning out.
Once you’re using the device, it is important to keep your tank topped up. If the e-liquid gets too low and the coil is exposed, the coil can burn out.
For more advice, see Seven Easy Ways to Stop Your Coil From Burning Out.