At a glance
Founded: September 2008
Founders: Jean Rasbridge and James Dunworth
Headquarters: Unit 4-5 Bell Court, Felinfach, Swansea West Business Park, Swansea SA5 4HP
What we do: Selling quality e-cigs at reasonable prices through our website, shops and resellers.
Contact: [email protected]
Quality products. Great customer service. Education and advocacy.
Quality products: Vaping changes lives. Quality e-cigs, accessories, e-liquids and refills give you the fantastic vaping experience you are after – whatever your preferred set-up – and mean that you’ll never want to go back to cigarettes.
Happy customers: Fast delivery ensures you’ll never run out of your vape juice or refills and competitive prices will make your wallet happy. Superb customer service before, during and after purchase. Our friendly and expert staff are here to help you in our shops, on the phone, via social media or by email, no matter what your query or concern.
Education and advocacy: Vaping continues to be misunderstood. Via our blog and dozens of media interviews for radio, TV and newspapers, we’ve been trying to correct misconceptions about vaping while providing tutorials and help for people who want to learn more about e-cigarettes. We’re certainly reaching a lot of people, with our blog now read by more than a quarter of a million people every month.
A BRIEF HISTORY: FROM KITCHEN TABLE TO WORLD WIDE SUPPLIER
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service.
In 2013 the company opened its first shop in Neath, South Wales, and now has a network of 20 shops throughout England and Wales. Via our wholesale arm, Orderly Distribution, we supply hundreds of shops with our products with resellers as far away as Australia.
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