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Vape Shop in Swansea

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You must be over 18 to purchase products from ECigaretteDirect

An exterior of the revamped ECigaretteDirect store.

Our flagship vape shop is based in the very accessible Oxford Street in Swansea, South Wales. Here you can get our full range of high quality Halo kits – all at internet prices, try all our e-cigarettes and eliquids for free and get expert advice from our friendly staff on picking the right kit, flavour and strength for you.

Address

E-Cigarette Direct
249 Oxford Street,
Swansea,
SA1 3BL

Opening Times

Monday – Friday: 8.30 am – 5.30 pm
Saturday: 9.00 am – 5.30 pm
Sunday: 10.00 am – 4.00 pm

What Our Staff Say

Nina
“I have been lucky to be involved with the company since it was run from Mike and Jeans Kitchen and garden shed! I also sat with Jean at a show where we sat using the cigalikes, there were no vaping kits in those days! I joined the company two days a week to help with the online orders when the kitchen and by then two large garden sheds got too small and they moved to the industrial estate!
Later on I moved to helping out in Swansea Shop. There were only three shops back then. It’s been wonderful watching the company grow. I was lucky to also experience working in the factory where the Halo liquids were produced.
I’ve worked in Swansea shop for the last four years and loved every minute of it. I’m very lucky with my workmates, usually Kim or Katy, we are very busy but still manage to have a lot of fun. This is a fabulous company to work for, all the products are very high quality which makes selling them much easier for us.
I love having a customer come in not knowing what they want and be able to advise them and then have them come back a few days later to tell me how great they are getting on with what ever it was that they bought!”
David
“I’ve been working between the 3 stores for the last 9 months and easy to say the best working environment I’ve ever seen. Everyone gets along, everyone is knowledgeable about all the products we sell and everyone gives their best to the customers because we have all been at the position of “does this even work?”
After the help from colleges I can honestly say that my Coolfire TC100 and Nautilus X are the best setup I’ve ever had, long battery life and a guaranteed leak proof tank, it’s made my life a lot easier. And with the recently added Beard Vape Co (No. 00) mixed with Halo’s Coffee Cream it leaves a sweet inhale and a coffee filled exhale!”

Map

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You Must Be Over 18 to Buy From E-cigarette Direct

Why do I have to prove my age?

To our website you look under 18.

So, as a responsible retailer, we need to check your age.

You'll only need to do this once and it takes less than a minute.

Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.

On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!

Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).

(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )

How your data is used

We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)

Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.

Why do we check age?

As you may know, there has been some concern that under-18’s may try vaping.

This is against both our company policy and the law.

And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.

For more information, see our Terms and Conditions.

How Secure is e-Cigarette Direct?

Your privacy is important to us, and your personal information should remain just that - personal.

See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.

Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.

If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).

For the techies: Our SSL certificate uses an sha256 hashing algorithm.