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You must be over 18 to purchase products from ECigaretteDirect
Monday – Saturday: 9.00 am – 5.30 pm
Sunday: 10.30 am – 4.30 pm
What Our Staff Say
“I am on the pebble. I love this device as it’s got plenty of power and fits nicely in my bag.
I love my job here as we are helping people, we get to know all the customers as they become regular and they inform me how they are getting on and if they need a little extra help with the switch over. Also we sell a wide variety of vapes that go with a variety of customers so it’s rewarding to always find the right vape for the right customer. Finally, it’s a great company to work for and I’m very happy in my job!”
So, as a responsible retailer, we need to check your age.
You'll only need to do this once and it takes less than a minute.
Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.
On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!
Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).
(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )
How your data is used
We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)
Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.
Why do we check age?
As you may know, there has been some concern that under-18’s may try vaping.
This is against both our company policy and the law.
And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.