-
The IVG pod system is button activated, offering you complete control over your vape experience.
Each of the included 4 IVG e-liquid pods comes with 20mg of nicotine for a satisfying nicotine hit designed to replace that of a cigarette. These pods contain nicotine salts, which offer a smoother throat hit than regular e-liquid which is ideal for use with these higher nicotine levels. The pods come in four different flavours, allowing you to experiment and find the best flavour for you before buying any further pods.
This is an ideal starter kit for a new vaper looking for a discrete device which is easy to use but offers a satisfying vape with a more moderate amount of vapour production.
Please note that the IVG comes with a coil and e-liquid separation system. When inserting a new pod for the first time, allow the device to stand up right for five minutes to allow time for the e-liquid to soak into the coil before using.
Specs
- Button activated
- Smooth airflow
- Replaceable, sealed pods
- Coil/e-liquid separator keeps coil dry until used
- 450mAh battery
-
- IVG 450mAh Pod Device
- 2ml Mango E-liquid Pod
- 2ml Blue Raspberry Ice E-liquid Pod
- 2ml Iced Berry Lemonade E-liquid Pod
- 2ml Tobacco E-liquid Pod
- USB Charging Cable
- User Manual
-
-
At E-Cigarette Direct we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Charging Equipment
Your charger comes with a 12 month warranty.
Batteries
All mods and batteries are under warranty for three months.
Clearomisers/Tanks
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please see our full warranty information for further details.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can cover a free delivery charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
-
Hassle Free Returns plus Free Delivery On Orders Over £15
Delivery Prices and Speeds
Due to the current Covid-19 pandemic, Royal Mail are dealing with both huge demand and staff shortages. Our postal workers are doing a tremendous job despite this, but please be aware that from time to time deliveries may take a little longer than usual.
Option Price Speed Features Royal Mail 24 £2.99 or FREE for orders over £15 1-7 working days if purchase completed before 4pm.
Parcels ship Monday - Friday excluding bank holidays. 95% of orders arrive next day.- Orders over £100.00 are sent Royal Mail Tracked 24 and require a signature.
Royal Mail Tracked 24 £4.99 or £1.99 for orders between £15 to £100 or FREE for orders over £100 Next working day.
Parcels ship Monday - Friday excluding bank holidays.- Tracked - signature required.
Unfortunately, we can no longer deliver to EU addresses outside the UK due to new EU regulations. Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!)
Just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or contact us on chat.
When can I make a return?
-
When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
-
You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions.
Not in the UK?
You can see the full list of countries we deliver to here.
-
The Right and Wrong Ways to Treat Batteries!
Battery Safety Information
Do
- Ensure you use the correct charging equipment for your e-cig (see below).
- Charge batteries on a hard surface.
- Turn your battery off when not in use.
Don’t
- Use damaged batteries.
- Leave charging batteries unattended.
- Allow contact between your batteries and water.
- Carry in a pocket with coins or keys. (The KBag is a great way to carry batteries securely and safely).
- Expose your battery to sunlight, extreme heat or cold.
For more information see our E-Cig Battery Safety Infographic.
Recommended Charging Equipment
We recommend the Veho Plug Adaptor and the Nitecore Intelli Charger (for external batteries). Both are high quality devices from a reputable manufacturer, have performed well in testing and have the right voltage output for e-cigs.
Extending Your E-Cig Battery Life
With regular usage, your e-cig battery will usually last for 3 months, although they can last longer. The following steps can help extend the life of your battery
- Cleaning your battery terminal. The most effective way to do this is to use a cotton swab soaked in alcohol, but you can also clean it with a tissue or a cotton swab.
- Keeping your battery charged. Keeping some charge in your battery can extend your battery life, especially if you go for some time without using it.
Also see: 9 Ways to Extend the Life Of Your Battery | Trouble Shooting Battery Issues
Using Your Tank: Best Practice
Follow these simple steps to get the most out of your tank.
- When filling, always avoid getting e-liquid in the centre tube.
- Don’t hold down the button before inhaling.
- When attaching the coil, screw it in firmly but don’t over-tighten.
- Make sure you use the right power settings. If unsure, check the manual or start with a low power setting and work your way up till you get the right hit.
Also see: 14 Ways to Stop Your Tank from Leaking.
[Advanced Tanks] How To Maximise the Life Of Your Coils
Coils don't last forever, but by taking a few easy steps you can often extend their life!
First, it's well worth priming your coil before you use it for the first time. Simply add a couple of drops of e-liquid to the ports in the coil and in the opening of the coil head.
Always allow your e-liquid to soak into your coil for at least five minutes before using it. This will help prevent your coil from burning out.
Once you’re using the device, it is important to keep your tank topped up. If the e-liquid gets too low and the coil is exposed, the coil can burn out.” .
For more advice, see Seven Easy Ways to Stop Your Coil From Burning Out.
Rated /5 from reviews
You must be over 18 to purchase products from E-Cigarette Direct
Nicotine containing products are addictive and are not recommended for non-smokers, persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using nicotine products for medical reasons; or persons with an unstable heart condition, severe hypertension or diabetes. Please keep e-liquid and nicotine containing products out of reach of children and pets. Please note that E-Cigarette Direct do not endorse and are not responsible for the content of other sites linking to us.
Copyright © 2021 E-Cigarette Direct. Registered no. 6682359
Search
Why do I have to prove my age?
To our website you look under 18.
So, as a responsible retailer, we need to check your age.
You'll only need to do this once and it takes less than a minute.
Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.
On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!
Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).
(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )
How your data is used
We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)
Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.
Why do we check age?
As you may know, there has been some concern that under-18’s may try vaping.
This is against both our company policy and the law.
And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.
For more information, see our Terms and Conditions.
How Secure is e-Cigarette Direct?
Your privacy is important to us, and your personal information should remain just that - personal.
See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.
Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.
If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).
For the techies: Our SSL certificate uses an sha256 hashing algorithm.
The IVG starter kit comes with four different flavours to vape, so that you can find your favourite flavour. The flavours included are Mango, Blue Raspberry Ice, Iced Berry Lemonade and Tobacco. These can be purchased seperately too.