Designed to be compact, the Joyetech Exceed Grip can fit comfortably into a hand or pocket but still comes with a 1000mAh battery, an excellent capacity for a pod system which should ensure all-day-vaping on a single charge for nearly all vapers. The Exceed Grip also utilises In-Mould-Labelling (IML) to ensure the colourful panels are wear, dust and scratch proof, meaning your device will stay looking great for longer.
Dry Hit Protection, based on automated temperature control technology, helps prevent dry hits, which means your coils last longer.
Choice of Cartridges
The Exceed Grip can be used with two types of cartridges - with built-in coils or changeable coils. The built in coil pods come with a coil resistance of 0.8ohms, making it great for a tighter restricted vape as well as for use with nicotine salts for a smooth throat hit. The changeable coil pods come with a resistance of 0.4ohms and are best for larger clouds of vapour and an airer vape. The pods utilise mesh cotton as a wick - made from plant fibres, these absorb e-liquid quickly and easily and produce better flavour.
Both cartridges click into the side with a single push, making them easy to change. The cartridges use mesh coils, which maximises the surface area of the coil and ensures a better quality vape with consistent vapour and flavour.
- Size: 74mm x 40mm x 21mm
- Weight: 74g
- Pod capacity: 2ml
- Battery capacity: 1000mAh
- Output Mode: Intelligent variable voltage output
Whats in the Box?
- 1 x EXCEED Grip Battery (1000mAh)
- 2 x Pod Cartridge (0.8ohm) (2ml)
- 1 x EX-M 0.4ohm Mesh Coil
- 1 x USB Cable
- 1 x User Manual
- 1 x Warranty Card
At E-Cigarette Direct we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Your charger comes with a 12 month warranty.
All mods and batteries are under warranty for three months.
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please see our full warranty information for further details.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can arrange pick up free of charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
Delivery & Returns
Hassle Free Returns, Free Over £15
Due to high demand for us and the postal services, your order may take longer than usual to arrive.
On some occasions, it may take up to 24 hours longer than usual to dispatch your order. We are also aware that pressure on delivery services are leading to delays with some orders. During the lockdown, please allow 7 working days after dispatch for your order to arrive. If your order does not arrive within 7 working days, please let us know.
Delivery Prices and Speeds
Royal Mail 1st Class Standard Delivery
£2.99 or FREE for orders over £15
1-7 working days if purchase completed before 5pm.
Parcels ship Monday - Friday excluding bank holidays. 95% of orders arrive next day.
- Signature required for orders over £40.00.
- Orders over £40.00 are sent Royal Mail Tracked 24.
Next Working Day Royal Mail Tracked 24
£3.99 or FREE for orders over £40
Next working day.
Parcels ship Monday - Friday excluding bank holidays.
- Tracked - signature required
Depends on country
Parcels ship Monday - Friday excluding bank holidays.
Delivery times 9-21 days depending on country.
See here for countries we deliver to.
Unfortunately, we can no longer deliver to addresses outside the UK but in the EU due to new EU regulations.
Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!).
We can arrange for a free pickup or for your product to be sent back free of charge. There’s no need to fill in a complicated form - just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or use this contact form.
When can I make a return?
When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions.
Not in the UK?
We also ship internationally, including New Zealand. You can see the full list of countries we deliver to here.
The Right and Wrong Ways to Treat Batteries!
Battery Safety Information
- Ensure you use the correct charging equipment for your e-cig (see below).
- Charge batteries on a hard surface.
- Turn your battery off when not in use.
- Use damaged batteries.
- Leave charging batteries unattended.
- Allow contact between your batteries and water.
- Carry in a pocket with coins or keys. (The KBag is a great way to carry batteries securely and safely).
- Expose your battery to sunlight, extreme heat or cold.
For more information see our E-Cig Battery Safety Infographic.
Recommended Charging Equipment
We recommend the Veho Plug Adaptor and the Nitecore Intelli Charger (for external batteries). Both are high quality devices from a reputable manufacturer, have performed well in testing and have the right voltage output for e-cigs.
Extending Your E-Cig Battery Life
With regular usage, your e-cig battery will usually last for 3 months, although they can last longer. The following steps can help extend the life of your battery
- Cleaning your battery terminal. The most effective way to do this is to use a cotton swab soaked in alcohol, but you can also clean it with a tissue or a cotton swab.
- Keeping your battery charged. Keeping some charge in your battery can extend your battery life, especially if you go for some time without using it.
Using Your Tank: Best Practice
Follow these simple steps to get the most out of your tank.
- When filling, always avoid getting e-liquid in the centre tube.
- Don’t hold down the button before inhaling.
- When attaching the coil, screw it in firmly but don’t over-tighten.
- Make sure you use the right power settings. If unsure, check the manual or start with a low power setting and work your way up till you get the right hit.
Also see: 14 Ways to Stop Your Tank from Leaking.
[Advanced Tanks] How To Maximise the Life Of Your Coils
Coils don't last forever, but by taking a few easy steps you can often extend their life!
First, it's well worth priming your coil before you use it for the first time. Simply add a couple of drops of e-liquid to the ports in the coil and in the opening of the coil head.
Always allow your e-liquid to soak into your coil for at least five minutes before using it. This will help prevent your coil from burning out.
Once you’re using the device, it is important to keep your tank topped up. If the e-liquid gets too low and the coil is exposed, the coil can burn out.” .
For more advice, see Seven Easy Ways to Stop Your Coil From Burning Out.