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Reviewed by thousands of real customers on Feefo Rated /5 from reviews

You must be over 18 to purchase products from E-Cigarette Direct

Vape Shop in Bristol


Unit 5,Clifton Metro,Bristol,BS8 2NP

Opening Times

This store is currently closed. Our full product range is available to order through this website.

External view of the E-Cigarette Direct shop in Bristol

What Our Staff Say


"Since joining the company over a year ago, I’ve found myself increasingly enjoying customer service with the rewards of adding that touch of happiness to a customers day/life.

From advising and supporting those who are either current smokers who are in the stages of making that choice to switch, or existing vapers who have made the switch already but continue to be provided with professional service from our experts in all of our 20+ stores.

Through the course of my employment i have gained knowledge through training with E-Cigarette Direct and I try and practice and reflect their values as a company in my daily duties as a manager and of course, without fail, never forgetting my personality and the benefits that can always bring. Individuality is what makes our company so brilliant to work for!

My favourite set up has to be the Wismec Reux Mini kit, the air flow on this tank is MAGICAL and setting it to a comfortable 55 Watts with Beard juice 71 which is the moreish gummy bear flavour with a fizz= Yum!"


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You Must Be Over 18 to Buy From E-cigarette Direct

Why do I have to prove my age?

To our website you look under 18.

So, as a responsible retailer, we need to check your age.

You'll only need to do this once and it takes less than a minute.

Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.

On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!

Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).

(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )

How your data is used

We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)

Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.

Why do we check age?

As you may know, there has been some concern that under-18’s may try vaping.

This is against both our company policy and the law.

And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.

For more information, see our Terms and Conditions.

How Secure is e-Cigarette Direct?

Your privacy is important to us, and your personal information should remain just that - personal.

See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.

Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.

If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).

For the techies: Our SSL certificate uses an sha256 hashing algorithm.