Look and feel
The X-Force follows a sleek and minimalist design for vapers who prefer a sleek, modern look. Carved designs at the bottom and the top of the device point at each other in an X design that gives the device it’s name.
Pods with Replaceable Coils
The Xforce is essentially a pod system, which have become popular for their ease of use. One advantage that the Xforce pods have is their replaceable coils, which means that you don’t have to buy an entire new pod when it’s time to replace your coil.
X-Force Transverse Coil
With the XForce coil Smok have changed the direction of the airflow to minimise risk of leaking and to increase airflow, which is ideal for vapers looking for more vapour and a lighter, airier vape.
The kit comes with two X-Force coils, with a resistance of 0.6 ohms and 1.2 ohms. The lower resistance of the 0.6 ohms means the X-Force is a good fit for users who like more vapour and a direct to lung vape experience, while the 1.2ohms coils is better for vapers who prefer a more restricted draw.
- Height: 102.5mm
- Width: 52mm
- Depth: 30.4mm
- Weight: 99.8 grams
- Wattage output: 45w
- Input voltage: 3.3V - 4.2V
- Battery Capacity: 2000mAh
- Charging Voltage: 5V
- Charging current: 0.6A-0.7A
Whats in the Box?
- 1 x X-Force Mod
- 1 x X-Force Tank (2ml)
- 1 x X-Force Coil 0.6 ohm (pre-installed)
- 1 x X-Force Coil 1.2 ohm (spare)
- 1 x USB Cable
- 1 X Manual
At ECigaretteDirect we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Your charger comes with a 12 month warranty.
All mods and batteries are under warranty for three months.
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please click here for further information.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can arrange pick up free of charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
Delivery & Returns
Hassle Free Returns and Fast Delivery, Free Over £20
Order before 3pm for next day delivery.
At ECigaretteDirect we understand delivery speed is incredibly important. After all, if you’ve switched from cigarettes to vaping, you don’t want to wait for your vape!
That’s why if you place an order before 3pm Mon-Fri, it’ll be shipped the same day.
What’s more, if you place an order over £20.00 you get FREE delivery.
Delivery Prices and Speeds
Royal Mail 1st Class Standard Delivery
£2.99 or FREE for orders over £20
1-2 working days if purchase completed before 3pm.
Parcels ship Monday - Friday excluding bank holidays. 95% of orders arrive next day.
- Signature required for orders over £40.00.
- Orders over £40.00 are sent by recorded delivery.
Next Working Day Courier Delivery (DPD)
£3.99 or FREE for orders over £40
Next working day.
Parcels ship Monday - Friday excluding bank holidays.
- Tracked - signature required
- 1 Hour Estimated Time Slot
Depends on country
Parcels ship Monday - Friday excluding bank holidays.
Delivery times 9-21 days depending on country.
See here for countries we deliver to.
- Tracked except for Australia.
Unfortunately, we can no longer deliver to addresses outside the UK but in the EU due to new EU regulations.
Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!).
We can arrange for a free pickup or for your product to be sent back free of charge. There’s no need to fill in a complicated form - just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or use this contact form.
When can I make a return?
When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions here.
Not in the UK?
We also ship internationally, including Australia and New Zealand. You can see the full list of countries here.