how to fix 10 common electronic cigarette problems

10 Electronic Cigarette Problems and How to Fix Them

Updated: 8/03/18

Having problems with your vape?

You’re not alone.

So I sat down with our customer services team and brainstormed the most common problems users have – and the best solutions for them.

Some of these are basic tips – but one is a tip I hadn’t heard of until I discussed it with our team.

By nature, this is a very general post, so you’ll find links throughout to far more in-depth posts.

1. Not getting enough of a nicotine hit

Not getting enough out of your ecig

i. Nicotine level is too low

Electronic cigarettes deliver nicotine more slowly than cigarettes. The good news is that some scientists believe that because of this, ecigarettes are less addictive than tobacco cigarettes (see: Why everything they told you about nicotine addiction could be wrong).

On the negative side, you may need a higher level of nicotine in your e-liquid to get the same effect as a cigarette, so try switching to a stronger e-liquid.

ii. Using a weak device

The device makes a difference! In fact, one mod I used nearly blew my head off even when I was using a fairly weak e-liquid.

If you’re using a basic tank, a good step up is the Jac Vapour S22 kit. This has a reasonably powerful battery and provides a good vape. You can also increase the amount of vapour with a simple change of the coil.

If you want something with a bit more oomph, you might want to try out the Coolfire Ingot. The latest in the popular Coolfire range, this produces up to 50 watts of power, and works well with the Aspire Nautilus 2.

At the other end of the scale (but not suited for beginners!), the Aspire Sky Star Revvo kit provides 220 watts of power and produces absolutely tonnes of vapour!


iii. Using the device incorrectly

If you are new to e-cigarettes, you may simply not be using the device correctly.

Most tobacco cigarette smokers draw short drags straight to their lungs.

Vapers, however, tend to take a long drag into their mouths, and then draw it into their lungs, as shown in the video below:

We find taking long, very gentle drags produces the most vapour and the best throat hit.

Wondering why?

According to early research by Dr Murray Laugesen of Health New Zealand, nicotine from vapour is absorbed in the airway passages, not the lungs.

Perhaps that’s why you you need to take long slow drags rather than the short sharp intakes you would with a cigarettes.

But what if you are used to taking very large very quick drags? Then you’re probably better of with sub-ohm tanks, which have much more airflow and may be better suited.

iv. Weak Battery

  1.  Your battery may simply just be running out of power. Try switching to a fully charged battery and see if it makes a difference.
  2. If you are using a variable volt/power battery, try turning up the power.
  3. Check your coil. If you are using a coil with a low resistance (measured in ohms) you will need more power. You may need a more powerful battery, or you could try a coil with a lower resistance.

For more information see our Guide to E-Cigarette Batteries. 

v. Tank Issues

Your tank may need a new coil, or it may be flooded. See below for the solutions!

2. Not getting enough of a throat hit

Throat hit problems with ecig

i. Using the wrong e-liquid

All e-liquids maintain a balance between throat hit and vapour production. The exact throat hit/vapour production depends on the ratio of propylene glycol (PG) to vegetable glycerine (VG).

This usually displayed on the label as a ratio e.g. 60/40 (60%PG, 40%VG) or as a single percentage.

Propylene glycol (PG) leads to a greater throat hit, while vegetable glycerine (VG) leads to greater vapour production.

If the throat hit is too weak, you may need an e-liquid with more PG (propylene glycol), such as Halo E-liquid. If it is too strong you may need an e-liquid with more VG (vegetable glycerine).

ii. Using the wrong device (again!)

Again, some devices produce a stronger throat hit than others.

Tank systems (also known as second generation ecigarettes and are the ones that take e-liquid) generally produce more throat hit than cigalikes (ecigs which closely resemble traditional tobacco cigarettes).

Grab a tank system with variable wattage, ramp the wattage up and you should get more of a throat hit.

iii. Flooded tank

Alternatively, your tank may be flooded – see gurgling ecigarette below for solutions!

Also see:

The Vaper’s Guide to Throat Hit

3. Not getting enough vapour

How to get more vape our of your ecig

i. PG/VG Ratio

Again, the PG/VG ratio may not be quite right for you! Using an e-liquid with more VG may increase vapour production.

ii. Use a More Powerful Device

This is starting to sound repetitive 😉 But the more powerful the battery you are using, the more vapour you are going to get from it.

4. Battery Not Working

Variable Voltage Electronic Cigarette

i. Is the battery turned on?

If you are using a manual battery, click it 6 times or 3 times (depending on the type you are using) to make sure it is turned on. The light on the button should flash when either being turn on or off.

A basic tip, but one we find many new users are not aware of!

ii. Connection issues

The issue could be the connection between your battery and your tank. Ensure that the battery terminal and end of your tank are clean. Using a cotton bud is sufficient enough, although you will find more detailed steps in our tank and battery articles.

If these steps don’t work, check out the battery troubleshooting guide on our Ultimate Guide to Ecig Batteries.

5. Leaking Tank

Demonstrating how to thread an atomiser/wick head onto a clearomiser.

i. Is the tank fitted correctly?

The best way to fit your tank is to give it a half turn anti-clockwise till you hear a click, then screw it on clockwise till it is firmly attached. This avoids mis-threading the tank.

Check out the video below for detailed steps:

ii. Using a Bad Tank

If the problem is repeating itself, you may simply need to change the brand of tank you are using. For more troubleshooting tips, see 13 Tips For Fixing a Leaking Tank.

6. Getting a burnt taste

Dan's face shows the perils of using a clearomiser without letting the juice soak in first.

i. Using the tank straight after filling

Have you let your e-liquid soak in? Most tanks should be left for five minutes or so to allow the e-liquid to soak into the wick and atomiser. If you haven’t done this, you will probably get a horrible burnt taste!

It’s also a good idea (and essential with sub-ohm coils) to prime the coil first.

To do this, simply drip a few drops of e-liquid directly onto the coil and into the any air-holes in the coil.

ii. Time to Change the Coil!

Atomisers (that’s the part that heats up the e-liquid) don’t last for ever. Depending on the device you have, you may be able to replace the coil (see video below).

If not, you will need a replacement cartridge or tank. The life of your coil varies depending on the ohms you are using as well as how frequently you use your e-cig, but you probably want to change the coil at least once a month.

Tip: The longer you hold down the button, the quicker the coil will burn out. Its best to give your e-cig a few seconds break between each puff.

iii. Insufficient E-liquid

Atomisers will usually have little holes which soak in the e-liquid from the tank. Try to always make sure there is enough liquid in the tank to cover these holes and ensure the atomiser doesn’t dry too much.

For more tips see 7 Easy Ways to Stop Your Coil From Burning.

7. Not tasting the e-liquid

Gemma shows off her vaper's tongue.

A tip which I picked up while researching this article is to gently blow back through the tank (don’t blow too hard or you will get e-liquid into the center tube, leading to flooding issues.) This works surprising well at releasing flavour.

Alternatively, you may have the dreaded vaper’s tongue! This can be usually solved by changing the e-liquid you are using.

If this doesn’t work, check our out Vaper’s Tongue: What is it, What Causes it, and How To Cure It, which includes a description of the problem, possible causes and 9 solutions to try out.

8. Getting a dry/sore throat

Dry throat caused by ecig

The propylene glycol in e-liquid can cause a dry/sore throat. 90% of people find that a drink of water is enough to cure it, but a very few amount of people may need to switch to a vegetable glycerine (VG) based e-liquid.

9. Gurgling noises

Ecigarette making a gurggling noise

If you get a gurgling noise, when you are using your electronic cigarette, you probably have a flooded tank. Possible causes include:

  • shaking the tank too much or too vigorously
  • blowing too hard down the top of the tank
  • inhaling too hard from the tank
  • overfilling the tank (which will flood the centre tube)
  • cross threading the tank (always give a half turn anti-clockwise first to ensure correct threading)
  • screwing the tank on to the battery too loosely or too tightly
  • overfilling the tank (which will flood the center tube)

The best solution is to clean the tank.

Take the tank apart if possible, and run it under hot but not boiling water. Leave for at least 24 hours to dry, or place in rice. (Some people go the full hog and use an ultra-sonic jewellery cleaner!)

For more tank problems and solutions, see 14 Tanks Mistakes and How to Fix Them, or our Ultimate Guide to Tanks.

10. Charger Not Working

A HALO tank battery lies on a wooden surface.

i. Are you using the right charger?

We have found that many problems are caused by using the wrong charger. In particular, iPhone chargers are really not suitable for vape mods and batteries. If you’re having problems, try using a Veho plug and AnyVape USB charging cable.


ii. Are the terminals clean?

As mentioned under batteries, also make sure that the charger and battery terminals are clean – if not, clean them with a cotton bud.

Also remember that electronic cigarette batteries are not designed to be used with tablet or phone chargers (again, electronic cigarette batteries should only ever be charged using the charger provided).

iii. Are the terminals touching?

Sometimes it’s possible for the charging terminals to be pushed in and not make proper contact.

11. Losing your ecig

Okay, we said ten common problems – consider this a bonus point!

Ecigs are easy to lose and, if you’re like me, sofas, beds and car seats pose a major challenge 😉

Simply use a lanyard and/or a suction cup holder, and you should reduce or eliminate lost e-cigarettes.

If you still have a problem with your device or your experience, please feel free to visit one of our shops. Our staff are knowledgable and always strive to be as helpful as possible.

What common problems do you have? Let us know in the comments!

E-Cig Problems & Solutions: Downloadable Cheat Sheet

Get our best advice in a compact, printable guide to help you easily solve common e-cig problems!

Send me my cheat sheet!

72 thoughts on “10 Electronic Cigarette Problems and How to Fix Them

  1. One problem I have quite often is the damn drip tip coming loose. An easy fix to this is to remove the o-ring from the drip tip and wrap a very, very thin piece of tape that fits in the groove around a few times, and then put the o-ring back on. this produces a nice tight seal with my vivi-nova!

    If I win, I’ll take some delicious Butterscotch liquid please!

  2. From experience I would say a pack of baby wipes is the vapers friend, you can use these to keep the outsides clean, with a q tip on the inside of a wipe can clean out the battery channels and terminals quite nicely and ideal for anyone filling tanks etc to wipe away the drips and stuff.

    Try and keep clearo’s and tanks for the same flavours, strong flavours like menthol will permeate subsequent juices for a considerable time so keep a clearo for fruit flavours and a clearo or tank for menthols and mints as not all fruits appreciate well with a mint mix.

    And of course battery safety is a must, don’t leave a battery charging unattended for long periods and don’t leave ’em in sunlight say on the dash of your car.

    The advice on strength of nic is top notch in my opinion, if you are a very heavy former smoker then you really do need to start off on a high nic content, many people fail to crossover to e-cigs on this small but important aspect because the body is used to metabolising large amounts of nicotine and is suddenly starved of that level and goes into craving mode making life unpleasant, if you are a 20+ cigarettes a day person, a 3% or higher nic will match that and you can then wind down the nicotine levels over time. I tried e-cigs on the weaker content and found they didn’t work for me then my second try on 36mg cartomisers saw me move flawlessly in one go from one to the other, not even a craving once and I never looked back 😀

  3. one time i had a major panic as my battery wasnt charging yet it was only a month old. after googling for ages i came across a solution. when people screw the clearo on too tightly over time it can push the connector pin down. make sure that the battery is locked then using something small and not metal (i find a biro lid is perfect) VERY gently and carefully ease the connector pad up ever so slightly. you must be careful and gentle or you risk breaking your battery so i am giving fair warning. it only needs to be lifted a mm or 2, no more. you should find the battery charges again. also make sure you then dont continue to screw the clearo on too tight 🙂

    1. Thanks for the tip, haven’t had my evod long but couldn’t figure out why I wasn’t getting anything out of it-problem now solved!

    1. I dropped mine while riding my bike and when I found it it had been run over the clearomiser broke but the battery actually survived. I used some JB weld putty around the cracks to make sure it wouldn’t come apart and I am still using that battery.

  4. I soak my atomizers in vinegar for the night then rinse them thoroughly then let them air dry this can be done a few times and when I notice that it’s not lasting as long as the first few times then I change to a new one.Another thing I try before the vinegar soak is I crank my voltage to the highest possible and take a few puffs off it making sure not to inhale becasue it will taste burnt then go back to my normal voltage. I do all of this to extend the life of my atty, allowing me to use one atty a month instead of one a week.I Am on a fixed income so every dollar I can save is important

  5. I have an ego battery and I just got it about a month ago. It charged fine until now. When I screw it in, the light turns red and I let it sit for a day and when I come back and the light is green, I take it off and try to use it and it won’t even turn on. I hit the button 5 times and 6 times in a row fast and nothing is happening but when I plug it into the charger, the light on my battery lights up and everything. I even lifted up the center pin and let it charge for a day and it still won’t work. My charger charges my other ego battery perfectly fine and if anyone has any ideas feel free to throw them out there.

    1. Sounds Like a faulty chip My batteries have a 6 month warranty so I have tried disassembling batteries that have failed and it is never the battery cell it is always casue by 2 issues. 1)The cell wasn’t tight enough allowing it to move severing a wire or 2) The more common issue being the chip itself.
      I have not been able to fix these issues myself I have many battery cells If I could find battery covers and chips I could rebuild all my broken batteries giving me years of batteries. To protect against these issues is to buy from places that have a warranty longer then 1 month…

    2. Got exactly the same trouble, I have an Ego-II Battery with exactly this issue, so you are not alone. I think it may be a design flaw as the shop owner I got it from, cannot get any components for the Ego E-Vape units; i.e. Batteries, coils, tanks etc etc. So it looks like the whole Ego system is currently being re-designed. 🙁

      1. I have the same issue, I have got eGo-T battery and eLeaf clearomiser. I think there is problem with the twist on battery because it fits on my friends e-cig. Pls send me an email with solution.

  6. how long should i charge my evod e-cig?
    when i charged it with my laptops usb port the charger got hot and it was the first time i was charging it? is it ok for it to get hot when i use it?

  7. I have just purchased a Baccy electronic cigarette,I have charged the battery and filled the cigarette with the liquid to 1.6 mm mark,but the cigarette does not work. Any idea what the problem could be.

    1. Hi Edward, I had never heard of them before but just googled it – do you mean the iBaccy e-cigarette?

      If there are no lights on the battery it could be a battery issue. It could be an issue with the connection between the atomiser and the battery, or a dud atomiser. Your best option is probably to contact the vendor for support.

  8. I’ve just just started using an e-cigg, i noticed a air bobble in my tank every time i suck on it it didn’t do it when i first got it is it an problem or is ok.

  9. I have an EGO cigarette, it worked great until one day, when i charged it. I was releasing it from the charger, but then the power light on the cigarette just kept emitting light, like i was using it, but i couldn’t use it no matter what i tried. It kept emitting light until the battery was empty, so i tried recharging one more time, and i ended up with the same result. Can you guys think of any way to fix this?

  10. hi, i have a question. my e cig is the brand tsunami. it was working fine for a while, but now the battery wont work. i tried clicking the button 5 times and it did nothing. when i try to plug it into the charger, the light on the charger stays green. the battery doesnt light up no matter what i do. is the battery faulty or is there something i can do to fix it?

  11. Well i had just recently dropped mine :(( and the button had slightly gone in but i did get that out! Now it wont fire up! The light turns on so that works but no crackling sound? Is that going to be an expensive fix? Please tell me some good news lol!

    1. Hi Ashley, First if it is damaged (any denting or cracking), then we’d advise you not to use the device again as it could be unsafe (see

      If it’s not visibly damaged, it could be a problem with the contacts. With some devices you can pull out the terminal to ensure it is making a contact – this might be worth a try, as it has solved the problem in the past for people with a similar problem. However, make sure you don’t use anything metal (maybe a toothpick).

      It might also be worth trying with a different clearomiser. If the problem is with the chip or the contacts between the battery and the terminal then it’s probably a gonner.

      It’s worth mentioning that fiddling with the internals can be dangerous, and would invalidate any product liability insurance.

  12. I just bought the Infinity vapour ecig I plug the battery in I filled it up with the e-liquid nothing at all the blue light comes on but no smoke does anybody have a clue thank you

  13. I have an eGo-T, and I’ve been having problems with it a lot lately. I turn it on by pressing the button five times. I hold the button down, it produces vapor for a few seconds then flashes five times. It doesn’t turn off, but stops working. Is there anyone who knows why?

  14. I am having problems getting the atomizer head to unscrew so that i can refil my ego-T. How can i get it to twist off without breaking it?

  15. Hi, using aspire Atlantis having problem with juice tank can’t open for refill, it’s jammed .
    Few days didn’t use. And traveling by Airlines with this. Is that problem for weather or humidity???? Really can’t open for refill and use. Help me please….

  16. THANK YOU – my Fin wasn’t working after being charged. I cleaned it with a cotton swab as suggested AND IT WORKS! Such a simple thing but something I didn’t think of.

  17. My ecig had stopped working. Came across this site, all my ecig needed was the 5 clicks to get it working again. Thank you for this advice

  18. Hi there
    I use a Halo Aspire ecig and find I need to replace the coil quite frequently, at least twice a month. Is this normal? I wouldn’t say that I use it overly much to warrant having to change it so often. I also have to charge each battery every 24 hrs too, which seems excessive. Apart from that it has kept me off the cigarettes since January 1 2016, so I am very happy with it!

  19. Hi I am using a twisp clearo but it is not making the full potential amount of smoke that it supposed to. And I cant really taste the flavour.

  20. I Have a Vammo V7 With a Nautilus aspire tank.. but i dont get much vapor as i expected.. is it just the juce.?? or do i need differant coils. i have a 1.6 fitted now and have a1.8 spare one.. would more ohmm coil make the differance.??

  21. I find that coils already in new tanks I buy always last a lot longer than replacement coils I purchase. Why is this – are they superior in some way?

      1. Thanks! It’s definitely something I’ve noticed time and time again … especially with my Innokin iClear 16. No replacement coils ever last anywhere near the time the original ones do.

  22. Hello – I’m using a Tecc Arc 3 cigarette, and I seem to get the liquid in my mouth when I use it.
    It’s definitely producing a small amount of vape, but it seems to be leaking the liquid out of the mouthpiece for some reason? Also having difficulty unscrewing the bottom of it. Any suggestions would be much appreciated.

  23. My believe be simple Njoy ecig doesn’t flash when i click it but when iIplug it on charge it starts flashing blue from the button. The charger doesn’t have a light on it so I don’t know if its charged. Iv kept it on for like 2 hours when I took it of and try clicking it, it doesn’t work. And ive only got it a few weeks ago

  24. My mini Arc will not work when warm , recently I have had to put in fridge to get a vape all be it 2 Max after this. Very frustrated. Have had new coil, and filled. Seems to be a over heating prob. Unless I live in Iceland it wil not work! ! Help and advice please thank you x

  25. This is Rohith…. My ce4 battery is working well it is not attached..when it is attached it blinking 3 times while the button is pressed..I thought it battery problem but I charged same problem is repeating…the smoke .. Thanks s not comming…can help with this problem….

  26. I have a ijust one it started to switch on its own so I removed the coil later when I put it on the charger its just showing a red light when I try to switch it on it won’t do anything please help

  27. I don’t know the name of my e cig but I have just changed the coil & am still getting a very burnt taste every time I use it , does this an I need a new atomiser?

  28. when I connected the battery and press the button to create vapour light is flashing 3 times but not create smoke…what’s wrong with my cigarette?
    plz give me a solution…

  29. I have a e-cigarette that is a istick 50 watt eleaf and it turns on automatically after I use it it turns on again and I have to unscrew the top to turn it off it ranges up to 50 kind of scares me what should I do?

  30. Hi. I had a Smok Vape Pen Plus for not even half a year I didn’t drop it anywhere, I took good care of it and now I have this problem where the button doesn’t press sometimes. For example, i’m in the middle of taking a hit and it just cuts off. Sometimes i press the button and it works just fine. Do you have any ideas how I can fix this problem? Thanks.

    1. Mine is just the opposite. The light just stays red forever yet It will work.
      I just don’t know how charged it is. I have three chargers and four Kanger evod Vapes. They are all doing this.

  31. what are the name of the funny little screws holding the bottom of my vape on.mine keep coming undone,,i need a screw driver

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