Updated: May 2022 Since we first wrote this beginner’s guide nearly a decade ago, vaping has changed significantly. There is a wider variety of vape devices and vape juices. Crucially, the devices are both better and easier to use and there are more e-liquid choices. We also have a decade more of research and vaping …
It’s been a decade since we first wrote a comprehensive post on the safety of vaping. Back then, vaping didn’t have the support of the UK government, the huge body of evidence and the longer-term studies it now has. Still, even then we knew that: Nicotine is not the cause of smoking diseases. Vaping doesn’t …
Updated: April 2022 by Kayleigh Jenkins I remember the confusion vividly. You’ve seen people vaping and decide that it’s worth a try. It looks so simple: just replace your cigarette smoking with vaping and that’s it. Any old vape kit will do the job, right? But when you start shopping for a vape kit, things …
E-Cigarette Direct - More than just another vape shop.
Speak to real people
Got a question? Not sure how to turn a device on? Want to return something? Not a problem. There’s no wading through endless customer service options with us. Just pick up the phone and you’ll get straight through to one of our helpful experts. Or email, chat, or message us on Facebook or Twitter - it’s all up to you!
Fast, free UK delivery
Over the years, we’ve learned that vapers like you want products fast - and delivered for free where possible. Our warehouse team works from 8am to 6pm 6 days a week to ensure that your orders get out fast. Even better, you get FREE delivery on all orders over £15.00 - and free first class delivery on all orders over £20.00.
The whole shebang
A great vape site has everything you might need. You’ll find vape juice, including 10mls, nicotine salts and shortfills, and vape devices including vape kits, e-cig starter kits, vape pens, pod devices, disposable vapes and mod kits. Do check out our famous house e-liquid range too - Halo Vapour Co.
Environment, Ethics, Consumer Advocacy
From sharing our profits with our employees to using 100% renewable energy to taking on the big boys - from big tobacco to big pharma - we’re determined to make a positive impact on the world. You can join us - on our blog you can learn how to be an environmentally friendly vaper or find out who is trying to protect cigarettes from vaping for their own ends.
Here for the long term
Vape companies have come and gone - many selling out to big tobacco. Not us. One of the first vape companies in the UK, we’ve helped hundreds of thousands of smokers switch to vaping since 2008, via our website and our vape shops, and we’re not planning to let anyone stop us in the future!
Nicotine containing products are addictive and are not recommended for non-smokers, persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using nicotine products for medical reasons; or persons with an unstable heart condition, severe hypertension or diabetes. Please keep e-liquid and nicotine containing products out of reach of children and pets. Please note that E-Cigarette Direct do not endorse and are not responsible for the content of other sites linking to us.
Why do I have to prove my age?
To our website you look under 18.
So, as a responsible retailer, we need to check your age.
You'll only need to do this once and it takes less than a minute.
Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.
On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!
Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).
(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )
How your data is used
We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)
Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.
Why do we check age?
As you may know, there has been some concern that under-18’s may try vaping.
This is against both our company policy and the law.
And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.
For more information, see our Terms and Conditions.