“What’s wrong with that bag?” said the custom’s official. “Everything,” said his colleague. Bristol airport, 2016. I was travelling with two colleagues. Unfortunately, one had brought coil building equipment. As you’ll see later on, it was the beginning of a near disaster! Suffice to say, travelling can be tricky for vapers. Our extensive experiences (and […]
Do you know that feeling when something gives a huge number of people a bit of pleasure, and helps them kick a habit that stands a substantial chance of killing them, and all you want to do is criticise it and mock them for it? No, neither do I. But you can’t spend very long […]
Big tobacco companies are heavily promoting heat not burn (HNB) products to vape shops around the UK, in some cases offering cash incentives to stock their product. While this could lead to a short term profit boost, this could be a poor long term move for vape shops. How has the vape industry affected big […]
Variety | Flavour | Safety | Style
Here at E-Cigarette Direct, we appreciate the importance of using high quality e-cigarettes and e-liquid for a satisfying vape experience. But at some point, we have all fallen prey to trying poor quality products and we have said enough is enough! We’re all vapers, we’ve been there ourselves and it’s one of the reasons we’re so passionate about our range of high quality vaping products.
As one of the UK’s leading e-liquid and electronic cigarette suppliers since 2008, we put all our products through stringent lab tests to make sure they’re safe and tasty, and that you will love them as much as we do. After all we use all our own products everyday, and we wouldn’t put out something that we didn’t absolutely love! The e-cigs UK scene is full of bright and exotically named vapes and liquids, and with the market flooded with products that just don’t hit the spot,
We have selected a range of products that taste great, smell great and are tested for your peace of mind. We’ve also put our heads together and created some super useful e-liquid and vaping guides for newbies (trying to get their head around the whole ‘electric cigarette’ thing) and old-hands alike. The vape scene is constantly growing, and we like to keep you up to date with the latest fads and trends!
We aim to create the perfect vaping experience for You, so we provide vaping products from a range of top-tier manufacturers with a history of serving up greatness. You deserve perfection from your electric cigarette and e-liquid products - we aim to make your vaping experience as awesome as possible.
Why do I have to prove my age?
To our website you look under 18.
So, as a responsible retailer, we need to check your age.
You'll only need to do this once and it takes less than a minute.
Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.
On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!
Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).
(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )
How your data is used
We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)
Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.
Why do we check age?
As you may know, there has been some concern that under-18’s may try vaping.
This is against both our company policy and the law.
And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.
For more information, see our Terms and Conditions.
How Secure is e-Cigarette Direct?
Your privacy is important to us, and your personal information should remain just that - personal.
See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.
Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.
If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).
For the techies: Our SSL certificate uses an sha256 hashing algorithm.