Delivery Policy
Covid Update
Due to the current Covid-19 pandemic, Royal Mail are dealing with both huge demand and staff shortages. Our postal workers are doing a tremendous job despite this, but please be aware that from time to time deliveries may take a little longer than usual.
Delivery Options
Option | Price | Speed | Features |
Royal Mail 24 | £2.99 or FREE for orders over £15 | 1-7 working days if purchase completed before 5pm. Parcels ship Monday - Friday excluding bank holidays. 95% of orders arrive next day. |
|
Royal Mail Tracked 24 | £3.99 or £1.49 for orders between £15 to £100 or FREE for orders over £100 | Next working day. Parcels ship Monday - Friday excluding bank holidays. |
|
UK Mainland orders
Orders up to £15
- Royal Mail 24 - £2.99
- Royal Mail Tracked 24 - £3.99
Orders between £15 and £100
- Royal Mail 24 - FREE
- Royal Mail Tracked 24 - £1.49
Orders over £100
- Royal Mail Tracked 24 - FREE
Non UK Mainland
Orders up to £20 are sent via Royal Mail First Class.
Orders over £40 are sent via Royal Mail 24 Tracked.
If your order is too bulky to fit through a standard letterbox, we reserve the right to send your parcel via Royal Mail Recorded Delivery.
FAQS
Where do you send to?
Click below to see the countries we ship to or select a country to see the shipping rate.
- Royal Mail First Class - £15.99
- Royal Mail First Class - £15.99
- Royal Mail First Class - £15.99
- Royal Mail First Class - £15.99
Orders up to £20
- Royal Mail First Class – £2.49
- Royal Mail First Class – FREE
- Royal Mail Tracked – FREE
- Royal Mail First Class - £5.83
Orders up to £20
- Royal Mail First Class – £2.49
- Royal Mail First Class – FREE
- Royal Mail Tracked – FREE
Orders up to £20
- Royal Mail First Class – £2.49
- Royal Mail First Class – FREE
- Royal Mail Tracked – FREE
How do you send overseas?
All overseas orders are currently sent by Royal Mail International Delivery.
What else do I need to know?
All local taxes are the responsibility of the Purchaser.
Do you send to BFPO addresses?
Yes, we deliver to all BFPO (British Forces Post Office) addresses which are treated as UK Mainland, but those in non-EU BFPO locations may occur local duty taxes, payable by the customer at cost upon collection.
What about late delivery?
Due to current high demand, orders are taking longer than usual to arrive. However, if you have not received your order within 7 working days (excluding bank holidays and weekends) please get in contact with us.
What if I put the wrong address on my parcel?
We can't guarantee that you will receive your parcel if you have used the wrong address or postcode. If you realise you have used the wrong address, please get in contact with us ASAP, and we will correct the address if the order has not already been dispatched.