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You must be over 18 to purchase products from E-Cigarette Direct

Electrical Recycling

RECYCLING YOUR OLD ELECTRICALS IS EASY!

Buying a new electrical or electronic item from us? We'll recycle the one you’re replacing for free. Simply send the old electrical item back to us within 28 days, show us the receipt or invoice for its replacement and we’ll do the rest.

You can also find local recycling points for your old electricals here.

Do note that if you are able to walk to a recycling point, or if you are driving past one as part of another journey, this may have less impact on the environment than sending it by post.

WHY RECYCLE?

Bin

Unwanted electrical equipment is the UK’s fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle electrical equipment, it will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.

We’re proud to support electrical recycling by providing electrical waste take back and advice on local recycling facilities for electrical equipment.

To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.

WHAT IS WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. Find out more here.

HOW ARE WE HELPING?

In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by offering our customers the chance to recycle their old electrical items when purchasing a new item from us.

We take all your old electricals to a recycling plant for processing and separate into individual materials, so they can be turned into new, more useful things.

To find more information on WEEE recycling and to locate your nearest recycling centre please visit the Recycle Your Electricals website.

WHAT ELSE ARE WE DOING?

We’re committed to minimising our impact on the environment:

  • our power is sourced from 100% renewable sources
  • we use recyclable packaging
  • we are in the process of switching company cars from petrol to electric.

There is much more to do, and we are constantly reviewing our policies in our goal of becoming more environmentally-friendly.

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You Must Be Over 18 to Buy From E-cigarette Direct

Why do I have to prove my age?

To our website you look under 18.

So, as a responsible retailer, we need to check your age.

You'll only need to do this once and it takes less than a minute.

Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.

On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!

Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).

(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )

How your data is used

We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)

Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.

Why do we check age?

As you may know, there has been some concern that under-18’s may try vaping.

This is against both our company policy and the law.

And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.

For more information, see our Terms and Conditions.

How Secure is e-Cigarette Direct?

Your privacy is important to us, and your personal information should remain just that - personal.

See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.

Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.

If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).

For the techies: Our SSL certificate uses an sha256 hashing algorithm.

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