Age Verification

Are you over 18?

If not... this isn't the website for you. 👋

As a responsible retailer we'll need to check your age before we can dispatch your order.

By law, we can only sell vaping products to customers aged 18 or over. It's all part of making sure our products stay in the right hands and help adult smokers make the switch.

What you need to do

Our system does the hard work so you don't have to. 

Once you've placed your order, our age verification partner, AgeVerified, will quietly run a quick check in the background to confirm you're over 18. This uses a soft credit check, which:

- Doesn't affect your credit score.
- Isn't visible to lenders.
- Takes place automatically, so you won't even notice.

Already verified?

You won't be checked again.

The only time another check is run is if something important changes, like your surname or other key details.

If you aren’t verified automatically

It happens occasionally, usually when details don't quite match, for example after a recent house move or updated name. Our customer service team will get in touch and guide you through a quick alternative verification

Questions? Email support@ecigarettedirect.co.uk or call 01792 852843 (Mon to Fri, 9am to 5pm).

For further information, please refer to our Privacy Policy and website Terms and Conditions.