Emily joined the ECD team in 2021 after years spent in previous customer service roles. This, combined with her years of personal vaping experience makes her an ideal fit as part of our Customer Service team.

Having used every kind of device from low-powered pods to high-tech mods, Emily uses her experience to help customers with all kinds of questions and queries on a daily basis. Able to be both professional and friendly and chatty at the same time, Emily’s favourite part of her role is building relationships with our customers and learning more about new vaping products. 

Outside of ECD, you’ll find Emily at a show with friends, spending time with her family and dogs, or refining her creative skills with her love of makeup artistry.