The Exceed Grip Pro uses EZ cartridges (which are cross compatible with other Exceed Grip models). The patented design uses a side airflow system to minimise chances of leakage.
A combination of a 0.96 inch screen and a clear and easy-to-read user-interface on the Exceed Grip Pro means it’s easy to see information such as battery levels, wattage and resistance. The interface is available in different colours, enabling you to customise it to suit your preferences.
The Exceed Grip Pro comes with smart mode. This automatically detects the resistance of the coil you are using and selects the ideal wattage for the coil, which helps both optimise the quality and flavour of your vape and ensure coils last longer.
Who is it for?
The Exceed Grip Pro is suitable for vapers who like the flexibility of a device which can be used for either a Mouth-to-Lung or Direct-Lung vape, while the smart mode means this device is suitable for less experienced vapers.
What e-liquid can you use in the Exceed Grip Pro?
High VG e-liquids, such as those with a VG:PG ratio of 70:30 or 80:20, are suitable for use with the 0.4 Ω EZ coil. E-liquids with a VG:PG ratio of around 50:50 are best used with the 1.2 Ω EZ coil.
How long does the Exceed Grip Pro battery last?
Do note that battery life depends on usage and a heavy user will need to recharge more frequently than a light user. Batteries will also last longer between charges when used at lower wattages. That said, the Exceed Grip Pro should last most users several hours before needing recharging. If you need a longer battery life, consider using the Exceed Grip Plus, which uses long lasting 18650 batteries.
How long does the Exceed Grip Pro take to charge?
Your Exceed Grip Pro should reach full charge in less than one hour.
Can I charge my device overnight?
Lithium batteries should not be left unattended when charging. For more information see our battery safety infographic.
How long do the coils last?
Coil life depends on many factors, including how long you puff for and the wattage you use your coil at. The higher resistance EZ 1.2 Ω coil will last longer than the lower resistance EZ 0.4 Ω coil.
You can extend coil life by priming the coil before usage (see product care), and by topping up your tank so that the coil never dries out. With care, most coils will last anything from a few days to several weeks.
Can you wash an Exceed Grip Pro pod?
Yes. Remove the pod from the device, and empty out any e-liquid. Wash the pod out with warm (not boiling) water. Ensure that the pod is fully dry before using again.
- Timeout protection
- Over-charging protection
- Over-discharging protection
- Short-circuit protection
- Size: 74 x 40 x 21 mm
- Output power: 1-40 watts
- E-liquid capacity: 2ml
- Battery capacity: 1000 mAh
- Display: 0.69 inch OLED
- Charging current: 5V/1A
- Resistance: 0.15-3 Ω
- Weight: 75g
Whats in the Box?
- 1 x Exceed Grip Pro Battery
- 1 x EZ Cartridge
- 1 x EZ 0.4 Ω Coil
- 1 x EZ 1.2 Ω Coil
- 1 x 510 Drip tip
- 1 x USB cable
- 1 x Lanyard
- 1 x User manual
- 1 x Warranty card
At E-Cigarette Direct we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Your charger comes with a 12 month warranty.
All mods and batteries are under warranty for three months.
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please see our full warranty information for further details.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can cover a free delivery charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
Delivery & Returns
Hassle Free Returns plus Free Delivery On Orders Over £15
Delivery Prices and Speeds
Due to the current Covid-19 pandemic, Royal Mail are dealing with both huge demand and staff shortages. Our postal workers are doing a tremendous job despite this, but please be aware that from time to time deliveries may take a little longer than usual.
Option Price Speed Features Royal Mail 24 £2.99 or FREE for orders over £15 1-7 working days if purchase completed before 4pm.
Parcels ship Monday - Friday excluding bank holidays. 95% of orders arrive next day.
- Orders over £100.00 are sent Royal Mail Tracked 24 and require a signature.
Royal Mail Tracked 24 £4.99 or £1.99 for orders between £15 to £100 or FREE for orders over £100 Next working day.
Parcels ship Monday - Friday excluding bank holidays.
- Tracked - signature required.
Unfortunately, we can no longer deliver to EU addresses outside the UK due to new EU regulations.
Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!)
Just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or contact us on chat.
When can I make a return?
When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions.
Not in the UK?
You can see the full list of countries we deliver to here.
Using Your Tank: Best Practice
Follow these simple steps to get the most out of your tank.
- When filling, always avoid getting e-liquid in the centre tube.
- Don’t hold down the button before inhaling.
- When attaching the coil, screw it in firmly but don’t over-tighten.
- Make sure you use the right power settings. If unsure, check the manual or start with a low power setting and work your way up till you get the right hit.
The Right and Wrong Ways to Treat Batteries!
Battery Safety Information
- Ensure you use the correct charging equipment for your e-cig (see below).
- Charge batteries on a hard surface.
- Turn your battery off when not in use.
- Use damaged batteries.
- Leave charging batteries unattended.
- Allow contact between your batteries and water.
- Carry in a pocket with coins or keys. (The Kbag is a great way to carry batteries securely and safely).
- Expose your battery to sunlight, extreme heat or cold.
For more information see our E-Cig Battery Safety Infographic.
Recommended Charging Equipment
We recommend the Veho Plug Adaptor and the Nitecore Intelli charger (for external batteries). Both are high quality devices from a reputable manufacturer, have performed well in testing and have the right voltage output for e-cigs.
Extending Your E-Cig Battery Life
With regular usage, your e-cig battery will usually last for 3 months, although they can last longer. The following steps can help extend the life of your battery
1. Cleaning your battery terminal. The most effective way to do this is to use a cotton swab soaked in alcohol, but you can also clean it with a tissue or a cotton swab.
2. Keeping your battery charged. Keeping some charge in your battery can extend your battery life, especially if you go for some time without using it.
How To Maximise the Life Of Your Coils
Always allow your e-liquid to soak into your coil for at least five minutes before using it. This will help prevent your coil from burning out.
When you have a more powerful coil, or one with more wicking material, it’s also a good idea to prime it by applying a few drops of e-liquid into the coil holes before filling.
Once you’re using the device, it is important to keep your tank topped up. If the e-liquid gets too low and the coil is exposed, the coil can burn out.
For more advice, see Seven Easy Ways to Stop Your Coil From Burning Out: