Innokin Jem coils come with a resistance of 1.6ohms or 2.0ohms, meaning they give a tight draw similar to that of a cigarette. These are designed for mouth to lung vaping, which means taking the vapour into the mouth before inhaling into the lungs.
- 1.6ohm coil: 10-13.5 watts
- 2.0ohm ceramic coil: 10-13 watts
Priming your coil
As with all coils, it's important to prime your coil before using it for the first time. To do this, simply drip some e-liquid into the coil ports and down the center of the tank. After attaching the coil and filling the tank with e-liquid, allow to stand for a few minutes before using for the first time.
Whats in the Box?
- 5 x Innokin Jem coils
At E-Cigarette Direct we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Your charger comes with a 12 month warranty.
All mods and batteries are under warranty for three months.
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please see our full warranty information for further details.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can cover a free delivery charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
Delivery & Returns
Hassle Free Returns plus Free Delivery On Orders Over £15
Second Class First Class Tracked 24 Up to £14.99 £2.49 £2.99 £4.99 £15 to £19.99 FREE £1.99 £2.99 £20 to £99.99 - FREE £1.99 £100 + - - FREE
Unfortunately, we can no longer deliver to EU addresses outside the UK due to new EU regulations.
Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!)
Just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or contact us on chat.
When can I make a return?
When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions.
Not in the UK?
You can see the full list of countries we deliver to here.
HOW TO MAXIMISE THE LIFE OF YOUR COILS
Coils don't last forever, but by taking a few easy steps you can often extend their life!
Always allow your e-liquid to soak into your coil for at least five minutes before using it. This will help prevent your coil from burning out.
Once you’re using the device, it is important to keep your tank topped up. If the e-liquid gets too low and the coil is exposed, the coil can burn out.
For more advice, see Seven Easy Ways to Stop Your Coil From Burning Out.