The VLTZ Flex is an easy-to-use pod device that makes a longer-lasting and more environmentally-friendly alternative to VLTZ Bar disposables as it features a rechargeable 900mAh battery.
A great device for beginners, the Flex requires little set up. To start vaping you simply attach a Flex pod and inhale on the mouthpiece.
The Flex device works with fixed-coil Flex pods (sold separately). Flex pods come pre-filled with a hybrid nic salt blend in a range of flavours. The convenient fixed-coil and pre-filled design means there is no need for refilling or coil changes. When the vape juice runs out or the coil reaches the end of its life you simply replace the whole pod.
Is the VLTZ Flex a Mouth-to-Lung device?
Yes. The higher resistance coils in Flex pods make it perfect for Mouth-to-Lung vaping. See MTL v DL for more information.
Can I charge my VLTZ Flex overnight?
Lithium batteries should not be left unattended when charging. It is also important to use an appropriate charger, such as the Veho Plug Adaptor. For more information see our battery safety infographic.
How long do VLTZ Flex pods last?
The key element to how long a pod lasts is the coil and e-liquid capacity of the pod. This depends on a number of factors such as how frequently you inhale and how long you inhale.
VLTZ pods need to be replaced when the vape juice runs out or the coil reaches the end of its life. With care, they should last several days before needing to be replaced.
- Battery: 900mAh
Whats in the Box?
- 1 x VLTZ Flex Device (Pods not included)
- 1 x USB-C Cable
At E-Cigarette Direct we pride ourselves on providing you with superb after-sales support, and aim to provide rapid replacements for any faulty device under warranty. This page details the warranties you get with your device, and how to get a replacement.
Your charger comes with a 12 month warranty.
All mods and batteries are under warranty for three months.
All clearomisers (tanks) with the exception of CE5 clearomisers are under warranty for six months. CE5 clearomisers (tanks) are under warranty for one month.
Please note - these warranties do not apply to the coil within a clearomiser or tank which is a consumable product as below.
Coils are a consumable product, and as such, will be replaced only if faulty on arrival. Please let us know within 5 days of receipt if your new coil does not work.
What does your warranty mean?
We guarantee that your device is, and will remain, free from defects for the period of the warranty. Please note - this applies to faulty products, and not accidental damage (e.g. dropping on a hard floor!)
The above warranties are subject to our terms and conditions. Please see our full warranty information for further details.
What if the warranty has run out?
We're still here to help! Many problems can be diagnosed and solved (or we can point you towards one of our helpful guides), so send us an email, give us a call for advice or pop into one of our stores for face-to-face support and help.
How do I get a replacement?
In the unlikely event you have a problem with your device, just contact our friendly customer service team on [email protected]
You’ll need to return the item (we can cover a free delivery charge). If we are unable to diagnose and solve your issue, we’ll send you a replacement by Royal Mail First Class. It helps if you have your order number, but if not our team should be able to find your order using your email address.
Delivery & Returns
Hassle Free Returns plus Free Delivery On Orders Over £15
Usually next working day*
Usually 2-4 working days*
Usually next working day (if ordered before 4pm)
Up to £14.99 £3.99 £2.49 £7.99 £15 to £19.99 £1.99 FREE £7.99 £20 + FREE - £7.99
*Estimated delivery time based on working days and does not include weekends or Bank Holidays. Delivery times vary depending on location so please take into account typical service expectations in your area.
Unfortunately, we can no longer deliver to EU addresses outside the UK due to new EU regulations.
Hassle-Free Returns - & 90 Days to Change Your Mind
Need to return an item? We aim to make the process as easy as possible (it’s also free!)
Just send an email to our friendly customer service team on [email protected], give us a call on 01792 852843 or contact us on chat.
When can I make a return?
When you have an unwanted present or have changed your mind - you’ve got 90 days to decide! Please note this only applies when you have not used the product, and it is in a resalable condition.
You have a faulty product under warranty.
You can see our full returns policy in our terms and conditions.
Not in the UK?
You can see the full list of countries we deliver to here.
Using Your Tank: Best Practice
Follow these simple steps to get the most out of your tank.
- When filling, always avoid getting e-liquid in the centre tube.
- Don’t hold down the button before inhaling.
- When attaching the coil, screw it in firmly but don’t over-tighten.
- Make sure you use the right power settings. If unsure, check the manual or start with a low power setting and work your way up till you get the right hit.
The Right and Wrong Ways to Treat Batteries!
Battery Safety Information
- Ensure you use the correct charging equipment for your e-cig (see below).
- Charge batteries on a hard surface.
- Turn your battery off when not in use.
- Use damaged batteries.
- Leave charging batteries unattended.
- Allow contact between your batteries and water.
- Carry in a pocket with coins or keys. (The Kbag is a great way to carry batteries securely and safely).
- Expose your battery to sunlight, extreme heat or cold.
For more information see our E-Cig Battery Safety Infographic.
Recommended Charging Equipment
We recommend the Veho Plug Adaptor and the Nitecore Intelli charger (for external batteries). Both are high quality devices from a reputable manufacturer, have performed well in testing and have the right voltage output for e-cigs.
Extending Your E-Cig Battery Life
With regular usage, your e-cig battery will usually last for 3 months, although they can last longer. The following steps can help extend the life of your battery
- Cleaning your battery terminal. The most effective way to do this is to use a cotton swab soaked in alcohol, but you can also clean it with a tissue or a cotton swab.
- Keeping your battery charged. Keeping some charge in your battery can extend your battery life, especially if you go for some time without using it.
How To Maximise the Life Of Your Coils
Always allow your e-liquid to soak into your coil for at least five minutes before using it. This will help prevent your coil from burning out.
When you have a more powerful coil, or one with more wicking material, it’s also a good idea to prime it by applying a few drops of e-liquid into the coil holes before filling.
Once you’re using the device, it is important to keep your tank topped up. If the e-liquid gets too low and the coil is exposed, the coil can burn out.
For more advice, see Seven Easy Ways to Stop Your Coil From Burning Out: