Lithium ion batteries are an efficient way to store power. However, all lithium batteries contain a mixture of chemicals and have the potential to fail. Fortunately, explosions are very rare (an estimated one in ten million according to Battery University). In addition, both our batteries and chargers come with short circuit protection. Despite this, malfunctions can happen, and short circuit protection may, on rare occasions be faulty.
Correct charging equipment including USB chargers and plug adaptors must be used with all products sold. Most issues with charging batteries have been due to incorrect charging equipment used, especially Ipad and Iphone batteries. There are also cheap e-cig chargers on the market that do not come with overcharge protection.
Use of any of our e-cigarettes with chargers and plug adaptors not provided by us will result in product warranties being void. We will also not be responsible for any damage or injury that may occur.
To charge your battery safely, follow these steps:
If a lithium ion battery is exposed to water or moisture, cease use and dispose of the battery as above.
Clean terminals and battery contacts with tissue or alcohol wipes once a week.
When attaching cartridges or clearomisers, avoid over tightening, as this can damage the battery.
Do not charge your e-cigarette in your car in very hot/humid weather.
Exercise caution whilst charging abroad, as mains voltages vary. Some countries may also experience sudden power surges. We advise buying a two pin plug adaptor, if possible, in the country you are visiting.
Related links:
Vape Batteries | Replacement Batteries | Chargers | Vape battery safety infographic
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