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You must be over 18 to purchase products from E-Cigarette Direct

Vape Battery Safety

Essential Battery Safety Tips

Lithium Ion Batteries

Lithium ion batteries are an efficient way to store power. However, all lithium batteries contain a mixture of chemicals and have the potential to fail. Fortunately, explosions are very rare (an estimated one in ten million according to Battery University). In addition, both our batteries and chargers come with short circuit protection. Despite this, malfunctions can happen, and short circuit protection may, on rare occasions be faulty.

Correct Charging Equipment

Correct charging equipment including USB chargers and plug adaptors must be used with all products sold. Most issues with charging batteries have been due to incorrect charging equipment used, especially Ipad and Iphone batteries. There are also cheap e-cig chargers on the market that do not come with overcharge protection.

Use of any of our e-cigarettes with chargers and plug adaptors not provided by us will result in product warranties being void. We will also not be responsible for any damage or injury that may occur.

Safe Charging at home

To charge your battery safely, follow these steps:

  • always charge on a hard surface
  • do not leave a charging battery unattended
  • if a charger, lead or battery is damaged, do not continue to use it. Either dispose of it at a recycling station or return to us so that we can dispose of it for you. (Batteries still under warranty should be returned to us they can be replaced.)
  • never charge a battery close to a source of heat or near to flammable substances
  • do not overcharge your battery, and remove your battery from the charger when the light indicates it is fully charged

Exposure to water

If a lithium ion battery is exposed to water or moisture, cease use and dispose of the battery as above.


Clean terminals and battery contacts with tissue or alcohol wipes once a week.

Over Tightening

When attaching cartridges or clearomisers, avoid over tightening, as this can damage the battery.

Safe Charging in the car

Do not charge your e-cigarette in your car in very hot/humid weather.

Safe charging abroad

Exercise caution whilst charging abroad, as mains voltages vary. Some countries may also experience sudden power surges. We advise buying a two pin plug adaptor, if possible, in the country you are visiting.

Correct Battery Storage

  • Store your battery in a dry place.
  • Do not expose your battery to very high or low temperatures.
  • Do not leave batteries in direct sunlight or in places where temperature can rise suddenly.
  • Do not carry batteries in a pocket or bag where they are in direct contact with metal such as coins or keys.

Related links: 

Vape Batteries | Replacement Batteries | Chargers | Vape battery safety infographic


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You Must Be Over 18 to Buy From E-cigarette Direct

Why do I have to prove my age?

To our website you look under 18.

So, as a responsible retailer, we need to check your age.

You'll only need to do this once and it takes less than a minute.

Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.

On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!

Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).

(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )

How your data is used

We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)

Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.

Why do we check age?

As you may know, there has been some concern that under-18’s may try vaping.

This is against both our company policy and the law.

And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.

For more information, see our Terms and Conditions.