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You must be over 18 to purchase products from ECigaretteDirect

Whats in your E-Liquid

We care about e-liquid. When it comes to safety, quality-testing and flavour, no one does it better.

At E-Cigarette Direct we take the quality, purity and safety of our products seriously. That’s why each flavour and strength available in our Halo Vapour Co. E-Liquid undergoes strict testing processes in government-approved labs, as well as our our own in-house quality control processes.

It doesn’t stop there, either. We put a high emphasis on searching for the e-liquid brands, and have independently tested many of the brands we sell to ensure they meet our stringent quality standards, so that we can guarantee our customers are only getting the very best there is.

You won’t find a ‘seal of approval’ or ‘stamp’ on individual bottles or flavours because this guarantee applies to all e-liquid available from E-Cigarette Direct.

We only select the best

We start by sampling a huge variety of e-liquids from around the world, only passing on the most exceptional tasting for further consideration. We then make sure it satisfies our exacting safety standards, and only the individual e-liquids that pass every stage with flying colours make the grade.

Halo E-Liquid Testing

We want vapers to be as happy and as safe as they can be (including us, as we all use our own products!). Vaping is a big part of all of our lives, which is why we won’t settle for less.

In a nutshell: if you find it on our site, then you can be sure it’s of the highest standard.

Taking away the guess work

Our testing covers a wide variety of checks, including scanning for known harmful impurities as well as verifying the accuracy of nicotine strength and other ingredients.

If you want to see detailed reports from these tests, the safety certificates for each and every e-liquid flavour we stock can be found by following the link below.

www.ecigarettedirect.co.uk/uk-e-liquid-testing-certificates

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You Must Be Over 18 to Buy From E-cigarette Direct

Why do I have to prove my age?

To our website you look under 18.

So, as a responsible retailer, we need to check your age.

You'll only need to do this once and it takes less than a minute.

Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.

On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!

Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).

(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )

How your data is used

We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)

Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.

Why do we check age?

As you may know, there has been some concern that under-18’s may try vaping.

This is against both our company policy and the law.

And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.

For more information, see our Terms and Conditions.

How Secure is e-Cigarette Direct?

Your privacy is important to us, and your personal information should remain just that - personal.

See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.

Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.

If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).

For the techies: Our SSL certificate uses an sha256 hashing algorithm.