In this interview we speak to Freedom to Choose representative David Atherton,...View Interview
26th May 2009 ECD: In previous interviews we have conducted scientists have...View Interview
An interview on electronic cigarettes with Dr Joel Nitzkin, covering the future...View Interview
ECD: How did you get interested in the issue of Tobacco Harm Reduction? David...View Interview
ECD: How harmful is the electronic cigarette when compared to a regular...View Interview
February 2010 How the ‘Velvet Glove, Iron Fist’ Book Began ECD:...View Interview
Spike Babaian was an early member of the nascent vaper’s community, and a...View Interview
ECD: Given what we know about the ingredients and carcinogens contained within...View Interview
ECD: How harmful is the e-cigarette, and how true are reports such as Put Down...View Interview
In this interview, Scott Ballin is questioned by researcher Paul Bergen on...View Interview
ECD: Your blog has set out to reveal examples of the lies and half truths sadly...View Interview
To our website you look under 18.
So, as a responsible retailer, we need to check your age.
You'll only need to do this once and it takes less than a minute.
Our age verification system is quick and easy to complete. Simply enter your date of birth, and our system will use the information from your order to do the rest.
On rare occasions, you might find that you don’t succeed on first try. Don’t worry - our super-friendly customer service team is on hand to ensure that, as long as you are 18 or over, you can still get your vaping supplies!
Once you have confirmed your age we won’t usually need to check again. (Exceptions can occur, for example if you change your name).
(You can help us check your age by ensuring your name and address are spelt absolutely correctly in the order form :) )
How your data is used
We use as little data as possible. The only data that ECigaretteDirect keep is information needed to send your order, and your date of birth (so we only have to check once!)
Your age is checked using Experian, which will check the information you provide against information in existing records to confirm you are over 18. No credit check is performed but a record of the search will be visible to you on your credit report. This will not affect your ability to get credit.
Why do we check age?
As you may know, there has been some concern that under-18’s may try vaping.
This is against both our company policy and the law.
And as responsible retailers, we need to do everything we can to ensure that every customer is of legal age.
For more information, see our Terms and Conditions.
Your privacy is important to us, and your personal information should remain just that - personal.
See the little green lock in the search bar? That’s our security certificate (SSL or secure socket layer to be precise). It encrypts all the information you enter so that no-one else can see it.
Information you provide for age verification is sent securely to Experian and no details of the checks are stored in our system. Ever.
If you have any concerns, please call our friendly customer services team on 01792 852843 (Mon - Fri, 9am - 5pm).
For the techies: Our SSL certificate uses an sha256 hashing algorithm.