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A cached version of our facebook page - the page itself is no more.[/caption]
Update: We are holding a petition to ask Facebook to give warning to pages before they delete them! Please check this post out for more information!
We had a shock yesterday.
Without pre-warning, and after hundreds of hours and thousands of pounds spent, our facebook page was deleted and we lost contact with 14000 members and customers.
Here’s the message we received:
Hello,Despite the warning, we never post hateful, threatening or obscene photos.Your Page 'The Smoker's Angel' has been removed for violating our Terms of Use. A Facebook Page is a distinct presence used solely for business or promotional purposes. Among other things, Pages that are hateful, threatening or obscene are not allowed. We also take down Pages that attack an individual or group or that are set up by an unauthorised individual. If your Page was removed for any of the above reasons, it will not be reinstated. Continued misuse of Facebook's features could result in the permanent loss of your account.<br><br>If you need further assistance with this issue, please visit http://www.facebook.com/help/contact.php?show_form=page_disabled.
The Facebook Team
We have appealed the decision, but have had no reply yet.
However, an agency who contacted Facebook on our behalf got the following reply:
This morning another e-cigarette company (competitors but also friends) called us.
Their page had also been deleted.
Update: If you want to continue to connect with us, we have set up a community page. We won’t be putting any links to discount codes or products, as we believe this was why our page was deleted, but we will answer questions - and hopefully once again have fun talking to other vapers: Check it out here!
